Opportunity to elevate your career with an industry leading, award winning business offering purpose driven work, meaningful organisational values, an inclusive culture & curiosity for new ideas, innovation & growth.
So many reasons to CHUse CHU!
We're Australia’s first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, through focusing on Artificial Intelligence & Technology, Diversity & Inclusion and Environmental Sustainability.
A career at CHU is a career of opporCHUnity. The opportunity to create, innovate and grow. When you join our team, you’re joining an industry leader with a track record for putting our people and our customers first. Despite being in 5 different locations across Australia, our leading hybrid working model and technology enables our people to be close-knit and connected.
All about CHU
CHU is part of the Steadfast Group; a top 200 ASX-listed company with $9.8 billion in total billings. As the market leader we protect over 100,000 residential strata properties across Australia, with almost half a trillion value insured. We are multi-award winners: back-to-back winners of the Underwriting Agency of the Year Award 2021-2023 & Claims Team of the Year 2024, plus Excellent in Environment, Social and Governance Change winners for 2024. We are proud to be an award-winning underwriting agency and our goal is to continue to put people, planet, partnership and prosperity at the heart of what we do.
Working with CHU
When you join CHU, you will join a friendly and supportive team who are committed to your wellbeing and engagement. We want you to enjoy your work each day and derive satisfaction from being part of a collaborative organisation and culture. To support and reward you, we offer:
- Work where suits you best - we are proud of our leading, inclusive and flexible hybrid work model
- Real connection and interaction - we offer regular Company wide team & ConnecCHUn Days
- Hard work deserves recognition - competitive salary packaging and annual bonus scheme
- Grow your future savings - employer matched superannuation contributions
- Take the stress out of the unexpected – access up to 4 extra flexible paid leave days for life’s ups and downs
- Celebrate the joy of parenthood - 18 weeks paid parental leave
- We support your charitable work - access to a paid volunteer day each year
- Cut your monthly costs - paid SCI, Life Insurance and Travel Insurance
- Grow with us - professional development and study assistance and study leave
- Support when you need it most - extensive health and wellbeing initiatives
- Diversify your experience - Work and Travel Adventure Program, Career Breaks
- Family first - CHU are accredited as a Family Inclusive Workplace 2022/28
- You can be you - CHU are recognised as an Inclusive Employer 2025/28 by the Diversity Council Australia
For further information, head to the benefits section of our careers page.
What your new job looks like:
CHU's Portfolio Management function is at the forefront of our transformation to a data-driven, high-growth underwriting business. Through advanced analytics, pricing insights and digital innovation, the team drives profitability, growth, conversion and retention outcomes while optimising portfolio risk selection, customer experience and operational efficiency. The Portfolio Manager will provide pricing and commercial insight required to improve CHU business performance by optimising the balance between risk selection and sales velocity.
Day to day you will:
- Drive portfolio growth through analysis of new business, retention, market share and sales funnel performance, identifying opportunities across segments and channels.
- Develop and optimise pricing, cover and product strategies to balance growth, customer needs and portfolio profitability.
- Lead underwriting automation initiatives, reducing manual intervention through improved rules, referral management and data-driven decision making.
- Explore and utilise new data sources to enhance risk selection, customer experience and underwriting efficiency.
- Partner across underwriting, sales and marketing to create feedback loops that strengthen portfolio performance and risk outcomes.
- Define requirements for underwriting tools, dashboards and reporting, while establishing KPIs to measure the impact of pricing, product and automation initiatives.
We'd love to meet you
Especially if you can talk to us about your:
- 5+ years' experience in General Insurance across underwriting, portfolio management, pricing, actuarial or product.
- Strong analytical skills with experience using Excel, SQL, Power BI and/or Tableau.
- Proven success developing pricing strategies that balance growth and profitability.
- Experience with automated underwriting, rules engines or digital underwriting platforms.
- Commercial mindset with the ability to turn data insights into business
- Familiarity with strata / property insurance lines
Our commitment to you
At the heart of CHU’s company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas, shared experiences and access to a flexible work environment.Every applicant is assessed on what they can contribute to CHU and how they as individuals can enrich our workplace both now and in the future.We are a neuro-inclusive and disability aware employer and encourage applicants to openly request any adjustments they need. We are committed to creating a psychologically safe recruitment experience.
